Terms and conditions

The Products of this online store are offered by Società Agricola Sciuga, in accordance with current regulations on e-commerce and distance contracts.

 

Company data
Società Agricola Sciuga
Via del Lago km. 5, Montefiascone (VT)
P.I. 01355880566
E-mail: info@oliodelmolino.it

 

The Customer declares to have read all the above information and the General Terms and Conditions of Sale before placing his/her order.

 

General Terms and Conditions of Sale
These General Terms and Conditions of Sale (the “General Terms and Conditions”) govern methods and conditions of a sale of products marketed by Società Agricola Sciuga (the “Products”).

All contracts for the sale of products by Società Agricola Sciuga to third parties (the “Customers”) are governed by these General Terms and Conditions, which form an integral and essential part of any offer, order, or confirmation of an order for the purchase of products. The Terms and Conditions of Sale applicable to orders are those in effect on the date of the order.

 

1. Products: prices and specifications
Unless otherwise indicated, the prices of products published on the Società Agricola Sciuga website are expressed in Euros and inclusive of VAT.
The price guaranteed to the buyer is the one published on the website at the time of the order dispatch. The purchase price established is fixed and final.
The prices of products published by Società Agricola Sciuga on the website cancel and replace any previous prices and are subject to actual availability of the Products.
Pictures of products are indicative and subject to change.
The Customer is responsible for choosing the products ordered.

 

2. Orders – billing
Each order for products sent to Società Agricola Sciuga constitutes the Customer’s contract proposal. Processing of the order by Società Agricola Sciuga is equivalent to confirmation and acceptance thereof.
Tax documents relating to the products ordered shall be issued by Società Agricola Sciuga upon shipment of Products to the Customer.
For the invoice to be issued by Società Agricola Sciuga, the Customer shall a indicate the exact data necessary for billing and specify the shipping address of the invoice.

 

3. Completion of the order
Orders must be completed within the timeframes specified on the website.
Deliveries of all Products indicated as “available” are usually made within 7 working days to Italy and 15 working days to European destinations.
If Società Agricola Sciuga is unable to complete the order (because the products ordered by the customer are not available), it shall inform the Customer in the shortest time possible of the estimated delivery date for the supply of the missing product. If the Customer is not prepared to wait until the new delivery date not exceeding 30 working days, Societa Agricola Sciuga shall reimburse any amounts, if already paid, for the undelivered products.
In case of breakage, depletion of stock or unavailability of the Product ordered, Società Agricola Sciuga shall inform the customer in the shortest time possible of the date when the product will be available.
The Customer shall confirm via e-mail of his/her choice to wait for the Product to become available, or claim a refund.

 

4. Order acceptance
The conclusion of the contract shall only take place upon confirmation of the order by Società Agricola Sciuga.
The Customer shall receive a receipt via e-mail stipulating the confirmation of the order with all the constituent parts of the contract (products ordered, prices, delivery dates and shipping costs).
Società Agricola Sciuga reserves the right to not confirm an order for any reason, in particular in the event of a problem relating to supply of the Products, or an issue relating to the order received.

 

5. Product Delivery
Products shall be delivered to the address specified by the Customer.
Shipments shall be made after confirmation of payment. Bank transfers shall be considered received once funds have been credited to our bank account, while payment made by credit card shall be considered received once the transaction has been confirmed by the card organisation.
For shipping we rely on qualified courier services.

 

Delivery times
Deliveries are usually made within 3-5 working days to Italy and 10-15 working days to European destinations, for products in stock. The terms of delivery are indicated on the website. Although they have been carefully assessed, they must be considered as not binding for Società Agricola Sciuga, which may confirm or change delivery dates according to its needs. Shipping times are given in working days.
Any delivery delay of less than 30 (thirty) days shall not entitle the Customer to refuse delivery of products, nor claim compensation or any damages of any kind.
The delivery is considered completed once the Product is delivered to the Customer.
The delivery note issued by the carrier must be dated and signed by the customer upon delivery of the Product, and shall constitute proof of transport and release of the goods.
Società Agricola Sciuga has the right, at its sole discretion, to use a courier of its choice to perform delivery of the Products ordered.

 

Società Agricola Sciuga ships only in the following EU area countries: AUSTRIA – BELGIUM – CROATIA – FRANCE – GERMANY – LUXEMBOURG – MALTA – MONACO – NETHERLANDS – UNITED KINGDOM – SPAIN – SWITZERLAND

 

Delivery Prices
Shipping costs are paid by Società Agricola Sciuga only for orders over € 100,00 shipped in Italy. In all other cases, the customer will be charged for transport costs, which are automatically calculated by the system at the time of ordering and vary according to the country of destination.

For purchases in ITALY there is a shipping cost contribution of Euro 10,00; for EU area countries (indicated above) the shipping fee is Euro 25,00.

 

6. Collection of products in case of absence of the Customer
In the absence of the consignee during the delivery, the carrier shall leave a transit advice note at the delivery address provided by the Customer. Products must be collected from the address by the method indicated by the carrier.
If collection by the carrier is not possible within the specified period, the Products shall be returned to Società Agricola Sciuga, which reserves the right to refund the price of products, while leaving the shipping costs charged to the Customer.

 

7. Payment
Payment of the order/order fee is due from the time of the order.
The Customer agrees to pay the agreed price for the Product ordered on the website (Product price and transport costs) as well to directly pay, or settle, if necessary, the courier or the carrier, the VAT or other taxes relating to the import of products in the countries where the delivery will take place.
The methods of payment accepted are PayPal, credit card, prepaid card and bank transfer.
The Customer guarantees Società Agricola Sciuga that he/she has the relevant authorisation to pay by card when ordering, or by bank transfer to Società Agricola Sciuga.
If payment via bank transfer is not received by Società Agricola Sicuga 10 days after order confirmation, the latter reserves the right to cancel the order. The bank details for payment are provided in the order.
The Customer guarantees Società Agricola Sciuga that he/she has the relevant authorisation to pay via PayPal when placing an order.
If the product is shipped to any country that imposes the payment of duty and tax for imports, the buyer will pay for it. The product ordered and purchased online will be shipped once the duty and tax will be paid.

 

8. Failure to pay – Retention of property
The Products ordered remain the property of Società Agricola Sciuga until the final or full payment of their price (under Art. 1,523 et. seq. of the Italian Civil Code.)
Società Agricola Sicuga reserves the right to claim the Products ordered in case of non-payment.

 

9. Complaints
Claims for non-compliance of a Product or Products delivered in the order must be sent in writing, directly to Società Agricola Sciuga, immediately after receipt of said Products.
The Customer must keep the original packaging and delivery note.

 

10. Registration data
The computerised processing of data, including the management of e-mail addresses of website users, shall be carried out in accordance with the provisions of a law.
The registration data requested from the Customer is essential for processing and delivery of orders, creating invoices and any warranty contracts.
For this purpose, said data may be communicated to the contractual partners of Società Agricola Sciuga.

 

11. Electronic signature
The “validation click” constitutes an electronic signature.
This electronic signature has the same value between the parties as a handwritten signature.

 

12. Integrity of the contract
These general conditions of sale constitute the integrity of the parties’ obligations.
No other general or specific condition communicated by the Customer may be introduced or contradict these general conditions.

 

13. Intellectual property
Società Agricola Sciuga owns the intellectual property rights of the website and the right to distribute the items contained in the catalogue of the online store. Consequently, the total or partial reproduction, on any media, of the items that make up the website and catalogue, as well as their use and their sale to third parties, is strictly prohibited.

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